Terms & Conditions

1. Payment & Deliverable Terms

Deposit payment (50%): Half of the agreed project fee is required before work begins.

Balance payment (50%): The remaining half is required before the full website goes live.

Project timeline: The estimated development period is 3 weeks, commencing from the date the deposit is received AND all necessary project assets (product images, copy and branding materials) are provided by the client. Delays in providing materials may extend the timeline.

Domain & hosting: Domain registration and hosting are not included in the development fee. These costs are paid separately by the client.

Post-approval alteration fees: Any requested changes, updates or modifications made to the website framework after the final visual design has been delivered and formally approved by the client will incur an additional amendment fee of RM 300.00 per request.

Out-of-scope creative add-ons: Supplementary tasks outside the core web development scope, such as motion video editing, asset generation via AI/ChatGPT or additional graphic creations, will be treated as optional add-ons and billed at RM 150.00 per task upon request.

Backup code: The website developer will hand over a complete backup copy of the code once full payment is received, for security and future reference.

2. Annual Renewal Costs (Year 2 & Beyond)

Cost liability: All domain and hosting costs, including renewals from the second year onwards, are the client’s responsibility.

Service provider: Renewal fees are subject to the current pricing of the respective hosting provider and .my domain registrar.

Estimated renewal costs: The supplied estimates are RM 120.00–RM 140.00 per year for a .my domain and RM 240.00–RM 280.00 per year for an unlimited hosting package. These are estimates, not guaranteed rates, and are subject to the provider’s current pricing and applicable exchange rates.

Payment method: Renewal payments are made directly by the client to the hosting and domain provider.

Renewal procedure: The client will be given direct access to the hosting account panel for payment management and future renewals.

Client liability: The website developer is not responsible for renewal failures by the client that cause the hosting or domain to expire or the website to go offline.